Testmonials

The smiling faces of our customers when they see their car’s restored after an accident is our biggest compliment. So let us share some of the warm praise we have received over the years:

Carrie Hartzog1/27/2019

Awesome customer service. My car looks brand new. Thanks so very much for repairing and cleaning my car for me. It looks absolutely amazing!!! Wallace Collision Repair is the best place for any repairs and detailing. Wallace always has my business for everything! ?

Nicole Holmes4/16/2019

John Baker and Wallace Collision Repair Center offer first class customer care. Initially, I contacted them because my vehicle had been wrecked about 7 hours away, and I needed information on what to ask other repair centers in order for my vehicle to be repaired correctly. John took time to explain specific things to look for and ask about. I was very impressed with how helpful he was when he didn't even have to be. After checking with other centers we decided to have our vehicle towed to Wallace Collision Repair Center because we trusted them, and we were not disappointed! All repairs were done correctly and John kept us updated with each step. I would highly recommend using Wallace Collision Repair Center.

Amber W.5/07/2019

Nothing but gratitude for these people. I came to their location yesterday after picking up my vehicle from Abingdon Collision Repair who completely disregarded me as a customer and didn't work on my vehicle after dropping it off at 8:00 a.m (it sat on their lot all day). Wallace Collision Repair came out to my Jeep, told me exactly how to fix the paint repair and didn't charge me a thing. Greeted me when I walked in the door and spoke to me with the best demeanor on the phone. I went from having a horrible day to having a great day. I highly suggest this location ?

Jeffrey Harris8/27/2019

I brought my Mustang to Wallace Collision because they are the only Ford Certified body shop in the area. I'm glad I did, friendly staff, clean facility, and quality work. My Mustang looks as good as new!

Chelsea Halterman10/07/2019

The staff is super friendly, services are done quickly, and my car always looks and runs great after a repair!

Jody Moore4/07/2019

They did an amazing job on my car and detailed it inside and out. They even had the rental car at their shop for me to pick up and took care of it when my car was ready to be picked up. I truly can't say enough good things about them. The front office girls were so friendly. I am so glad we chose them to repair my car.

Jeffrey Harris8/27/2019

I brought my Mustang to Wallace Collision because they are the only Ford Certified body shop in the area. I'm glad I did, friendly staff, clean facility, and quality work. My Mustang looks as good as new!

Kourtney Hughes5/23/2019

Always super nice and supportive team! They have been so accomodating with my schedule and were honest about my options when it came to fixing my car! Thank you!

Asher Henson6/10/2019

We recently purchased a Kia Niro and then promptly spilled a milkshake on the leather seats which then seeped into the air vents in the seat and we couldn’t get it out. We dropped the car off with Brady who worked his magic and the car looks like it just came off the showroom floor. We are thrilled with the quality of work and would definitely recommend them to anyone needing their services.

Andrew Meyer8/17/2019

Do you have foggy headlights, go to Wallace Collision in Bristol TN, Sarah and John made my headlights brighter than the day I bought the car brand new, I am amazed at the difference during the night. This is a local family owned and operated company that prides themselves in taking care of the customer. They do small jobs and major repairs on any automobiles. I would not go anywhere else, I will be a customer for life.

Mary Beth Collins10/13/2019

Super and Friendly service! My Kia looks brand new, you cannot even tell where the work was done! Madison was extremely helpful and made my experience very easy!

Alicia Stauffer1/15/2019

I have to admit, I went to another shop before coming to Wallace. The other shop made me nervous to leave my car there. I felt like they were pushing me to leave my car and that they were going to take me for a ride. I immediately felt at ease when I got to Wallace Collision. Their office staff was friendly and helpful and the estimator made me feel completely at ease. I am so thankful my insurance company recommended Wallace. They took care of everything start to finish. I feel safe knowing they were the ones to fix my car.

Jody Moore4/07/2019

They did an amazing job on my car and detailed it inside and out. They even had the rental car at their shop for me to pick up and took care of it when my car was ready to be picked up. I truly can't say enough good things about them. The front office girls were so friendly. I am so glad we chose them to repair my car.

Melissa Allen10/02/2019

Excellent quality work, easy & pleasant to work with, we felt like our truck was in good hands and we are very satisfied with the repairs.

michelle dowdy5/24/2019

They did absolutely wonderful work on repairing my collision damage as well as the painting. You’d never know my car had been damaged. Also the detailing work was beautiful. Sean in detailing did a fabulous job. My vehicle is a 2011 model and people have asked me if it was a brand new car 🙂 I highly recommend ?

morgan henkel1/11/2019

Super friendly staff! They do amazing work and they have affordable prices as well!They always kept me up to date on how fixing my vehicle was going. They were always able to answer any questions I had! I would greatly recommend bringing any vehicle here!!

TIM WOOD6/13/2019

The service was great. The work was done in a very professional way. I'm glad I took my van there to be repaired. I highly recommend Wallace Collision Repair.

Janet Chaney7/26/2019

Great job and I’m so pleased with how perfect my Nissan Rogue looks again!

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